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Identity Theft Protection Program

Identity theft is growing at an alarming rate. Each year statistics show that it’s not a question of whether or not identity theft will happen. . . it’s a matter of when. As your financial institution, it’s our goal to protect you – our member – and to act in your best interest. We see identity theft as a current and present threat to financial health, and we want to be proactive in our response while maintaining the strict internal practices that we currently use to keep your information safe.

Program Services and Benefits

We have expanded CalCom’s security program to include new identity theft research, remediation and recovery services to checking accounts as a whole. Our security program will now include identity theft recovery and remediation services for more than 3,000 people, covering not only members with checking accounts but these new security measures extend to cover your family members – up to three generations – should they be impacted by this devastating crime. (Please refer to Terms and Conditions or visit our website for details.). These valuable services are available for you to use if you experience or suspect identity theft – even if it is not connected to your account with our financial institution.

Additionally, you now have access to lost document replacement services and up to $25,000 in Identity Theft Expense Reimbursement Insurance, should you incur any out of pocket expenses during the identity recovery process. Plus, owning a checking account provides you with an entitlement to credit monitoring with daily alerts of any changes to your credit file which may signal identity theft. The entitlement is applicable to eligible individuals age 18 and older who have a valid credit file.

We realize that you may or may not utilize these services, just as you may or may not use our online banking, mobile app, online bill pay, or other account features. However, due to the severe impact of identity theft, we elected to provide these comprehensive services for you proactively to help alert you to potential identity compromise or fraud. There is no cost to you for taking advantage of this offer. When you become eligible for this service, you will receive an email from our partner company providing instructions for activation, or you may visit our website at https://calcomfcu-activation.merchantsinfo.com to activate.

Access to identity theft remediation and recovery programs have been deemed an important, essential service for consumers. Rest assured that CalCom FCU will be here to help if the personal information of you or your family is compromised or stolen.

Terms and Conditions of Group Identify Theft Detection and Recovery Services

Identify Theft Expense Reimbursement Evidence of Coverage